Terms & Conditions
Welcome to Divine Kailash. By using our website and booking a pilgrimage package, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before confirming your journey with us.
1. Booking & Payment
- All bookings for Kailash Manasarovar Yatra, Muktinath Temple Tours, Panch Kedar Tours, and Char Dham Yatra must be made through our official website or authorized representatives.
- A minimum advance payment (as specified in the package details) is required to confirm your booking.
- The balance payment must be cleared before the commencement of the journey.
2. Cancellations & Refunds
- Cancellations made 30 days or more before departure may be eligible for a partial refund (after deducting administrative fees).
- No refunds will be provided for cancellations made less than 15 days before departure.
- Refunds may take 15–30 working days to process.
3. Travel Documents & Permits
- Travelers are responsible for carrying valid passports, visas, government permits, and identity documents.
- For high-altitude regions like Mount Kailash and Lake Manasarovar, special permits may be required, which Divine Kailash will assist in arranging.
4. Health & Fitness
- Pilgrimages such as the parikrama of Mount Kailash and visits to Muktinath Temple or Panch Kedar temples involve high-altitude travel.
- All travelers are advised to consult a physician and ensure medical fitness before undertaking these spiritual tours.
- Divine Kailash will not be held responsible for health-related issues arising during the journey.
5. Itinerary Changes
- All itineraries are subject to change based on weather conditions, government regulations, natural calamities, or other unforeseen circumstances.
- Divine Kailash reserves the right to modify or cancel any part of the itinerary for safety and operational reasons.
6. Liability
- Divine Kailash acts only as a tour operator and is not liable for delays, accidents, or losses caused by third-party service providers such as airlines, hotels, or transport operators.
- Participation in our tours is entirely at the traveler’s own risk.
7. Use of Website
- All content, including text, images, and tour descriptions, is the property of Divine Kailash and may not be copied, reproduced, or distributed without permission.
- Unauthorized use of this website may result in legal action.
8. Governing Law
These terms and conditions are governed by the laws of India, and any disputes shall be subject to the jurisdiction of the courts in Bangalore, India. By booking a tour with Divine Kailash, you acknowledge that you have read, understood, and agreed to the above terms and conditions.
Updates to this policy
From time to time we may change our policies. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates. For any queries regarding data protection, feel free to contact us.