Refund Policy
At Divine Kailash, we value the trust you place in us when booking your sacred journey to Kailash Mansarovar, Muktinath Temple, Panch Kedar, Char Dham, and other spiritual destinations. We understand that unexpected situations may arise, and you may need to cancel or modify your travel plans.
Our Refund Policy is designed to be fair and transparent while considering the unique nature of pilgrimage tours, which often involve permits, third-party services, and non-refundable arrangements.
If you wish to request a refund, we kindly ask you to contact our team directly. Each case will be carefully reviewed based on the nature of the booking, services confirmed, and circumstances of cancellation.
Please note:
- Certain services, such as government permits, visas, or third-party bookings, may not be refundable.
- Refund eligibility will depend on the terms agreed upon at the time of booking.
- Our team will provide you with clear guidance on the process once you reach out.
For any queries related to refunds or cancellations, please email or call our customer support team. We are here to assist you with understanding the available options and ensuring a smooth process.
At Divine Kailash, our priority is to support pilgrims with compassion, transparency, and integrity while they prepare for their spiritual journeys.
Updates to this policy
From time to time we may change our policies. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates. If you have any questions, feel free to contact us.